Frequently Asked Questions
Got questions? We’ve got answers! Find the information you need about memberships, services, and more.
Expert Trainers
Fair Pricing
First Aid Trained
Friendly Environment
Frequently asked questions
What time do we open?
9am to 9pm Monday to Thursday, 9am to 8pm on a Friday and 9am to 2pm Saturdays and Sundays.
How old do you have to be to join the gym?
13 if accompanied by an adult or 15 to be able to attend on your own.
What age can I start using free weights?
You can start using free weights from the age of 15 with a programme designed by one of our personal trainers.
How much notice do I have to give to cancel my membership?
All we ask is that you email us stating that you would like to cancel.
How do I join?
You can view our available memberships here and click the join button or, you can sign up here and it’ll take you to our ClubRight page where you will be asked to fill in your profile, par-q, membership option and payment.
How do I login to my Clubright app?
You will download Clubright in your App Store and from there you will use your email address and click forgot password, it will then send you a 6-digit code to input to create a password. Once you have logged in with your details you will be able to access your Clubright app.
How do I sign in when I get to the gym?
When you have the Clubright app downloaded, you will go into the home page you will find a QR code on the top bar in the middle. You can then scan this at reception to sign in.
Do I need to be a member to attend classes?
No you do not need to be a member to attend classes but you can still book online or pay at the front desk before the class.
How do I book a class?
On your Clubright app you will find a box that says make a booking. From there you can choose the class you would like to attend and book yourself on through there.
Can I pay cash for my membership?
No, you can input your card details or set up a direct debit through our sign up area or on your Clubright app.
